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$359 billion a year

Is the cost of conflicts in the workplace in America, according to some estimates. This includes wasted and lost time and opportunity, legal and non-legal support, costs associated with termination, recruitment, training, severance packages, etc.

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Cost of conflict by example

Question Typical answer
How many people are on the team? 100
Level of conflict in the team? Normal - the team handles typical conflicts well
F-word Slack global search count
Hit ⌘ G in Slack and do search for an f-word
More than 100
How much of the team has been impacted? Approx. half of the team
How many of these issues been ever addressed? Almost none of them
Have any team members lost trust in each other? Not sure
Has anyone quit or been fired because of these issues? Yes, more than 1 person
Legal help has been used (inside or outside) No
Has non-legal conflict management support been used? No

Results for one conflict based on the answers above:

Cost incurred to date (see breakdown below): $43,969
Cost incurred to date breakdown:
Wasted time.
Cost of wasted wages as employees spent time on destructive conflict(s), not productive organizational business.
$5,247
Wasted opportunity.
Services were not performed, so no billing for service/production could happen.
$6,559
Lost time (absenteeism).
Lost performance due to conflict-related absenteeism. Wages paid are the real cost of this lost time.
$327
Turn-over related.
Cost associated with termination, recruitment, training, severance packages, etc.
$30,931
Ongoing cost per month: $25,086

Too expensive to ignore

On average, one workplace conflict costs you 100+ times more than our annual subscription.

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